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 4444
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Century ITC for Computer Troubleshooting - Problem Solving and Repairs

If you’re looking for friendly, prompt, quality and professional services for your home computer or your small business network – at extremely competitive rates – you’ll be glad you’ve found us.   

Call one of our trained engineers at the office on (08) 6465 4444 or on our 24 hour mobile on 04 11 357 645 and we’ll be right there.

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Hello and welcome

I’m Daniel … and I’m part of a team of dedicated professionals whose mission is to solve all your home or small business computer needs, quickly and efficiently.  If you’ve got computer issues – we can help.

We cover the whole of the Perth Metro area, providing our 1100 business and residential customers with convenient, right-to-the-door service for all computer repairs, troubleshooting, maintenance and servicing.

Most of our business comes from word-of-mouth referrals and repeat business which we like to believe demonstrates the quality of our service. But don’t take our word for it – ask our clients what they think.  We welcome input from our clients as it helps us to offer the best service possible – and it seems that they’re very glad they found us.  We’re sure you will be too. 

Here’s some genuine feedback from a couple of our corporate and individual customers:

Joe Gauci, Managing Director of InSight Clinical Imaging said : “We’ve been exceptionally happy with CITC’s responsiveness, dedication and overall commitment to excellence”. 

And here’s what Allen Park from Evonik Industries in Como said : “Thank you for your assistance in reconfiguring our wireless network.  Several people had already tried unsuccessfully. I appreciate your time and the cost-effective hourly rate applied.”

Whether you’re looking for advice on choosing a computer system or setting up a wireless network for your business, sorting out a virus on your machine or needing some help deciphering the installation guide for your new router at home – the size of the job doesn’t affect the quality of our service. 

We think these are some of our strong points :

  • No jargon – we speak your language, with clear and simple (but not patronizing) explanations and solutions
  • Really affordable pricing with a quality guarantee
  • Polite, friendly and professional service
  • Proactive and best practices approach
  • On-site repairs, remote computer management or collection and delivery of equipment if required
  • Timely arrival - we’re in constant contact so that any change to a scheduled appointment is agreed by our clients
  • Fully qualified and trained engineers who love their jobs and take pride in their work
  • Extensive experience in a wide range of IT products, hardware and software, plus we keep up-to-date with ever-changing technology to ensure our clients get the best possible IT solutions
  • Extended operating hours – including weekend and evening appointments

 

Our approach is thoroughly professional and totally transparent. 

For example, if we’re asked to plan a new computer network or upgrade an existing one for a small business, we follow a structured approach to ensure no catches are dropped.  This involves initial consultation, analysis and recommendations, design and planning, implementation and configuration.  And regardless of the size of the job, we’re always careful to minimize disruption to our clients.  The smooth running of a home is as important as the smooth running of a business.

Contact us on 6465 4444 or via email on info@centuryitc.comau and we’ll show you why you’ve made a good call. 

With warm regards

Daniel

 

About Century I.T. Consultants

CITC Century IT Consultants is a full-service computer consulting business. Our aim is to meet all clients' requirements - be they for a personal computer user or a small business operator - with professionalism, prompt and friendly service, at competitive rates.

We place emphasis on personal interaction, knowing that our next client may be a recommendation from a satisfied customer. Our professionalism ensures we are able to consult with every type of computer need that our clients present to us. With clients ranging from a personal user, to small businesses, we have found ourselves able to meet IT needs with prompt quality service at extremely competitive rates.

 

Are you searching for help on or experienceing any of the following.

  • slow computer
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  • computer crash
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  • fix my computer
  • no sound on computer
  • infected computer
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  • computer virus protection
  • computer virus removal
  • computer won't start
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  • computer threats
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  • Computer repairs

I was extremely impressed with the fast and efficient service provided by CITC.  Daniel was a pleasure to deal with and very quickly made repairs to my computer, which were required because of a virus on my Facebook site.  He explained to me to be cautious of things that look a little suspect, because if they look that way they probably are, so on his advice I installed a Kaspersky anti-virus product. I would have no hesitation in recommendation the work ethics and professionalism of CITC. -Noela Violet

What do you do when you have a breakdown??? Call either

A.    RAC
B.    Daniel CITC
C.    Your therapist!!!

Good luck with your business and thanks for your help today

Cheers

Andrew Bowden
Professionals Belmont

I accidentally deleted something which caused my computer to slow down. I phoned a computer firm who informed me it would be a two and a half week queue before they could even look at my machine. So I looked up the local paper and found CITC and phoned Daniel, who came promptly the following day as arranged. Daniel looked at my computer and as it needed more attention took it home and returned it on Tuesday as promised. My computer now is running like new! As a Senior Citizen I found Daniel to be helpful, patient and willing to explain anything I did not quite understand. I will not hesitate to recommend Daniels services others.  Joan Kay Swan View

CITC provided the expertise to set up our medical practice with leading edge technology from the ground up. They provide us with ongoing technical support and IT planning assistance in a highly professional manner. We have been exceptionally happy with their responsiveness, dedication and overall commitment to excellence. Joe Gauci (Operations Manager/Managing Director)

Thank you for your assistance in reconfiguring our wireless network. Several people had already tried unsuccessfully. Your patience and persistence delivered the result required. Your advise on avoiding problematic areas within our software has our network remaining stable and operational. I appreciate your time and the cost effective hourly rate applied. Allen R. Park (Manager - Australia / Asia Pacific)

I rang CITC and spoke with Daniel who immediately re-assured me that my laptop emergency would be ok. Within the hour Daniel arrived and repaired my laptop within 24hrs. Now I have a much faster and more efficient laptop thanks to Daniels expertise and friendly service. I will definitely be recommending Daniel`s services and utilizing his IT knowledge to assist with my rapidly expanding business. Many thanks, Hayley Munro.

I contacted CITC after not being able to get in touch with an IT consultant that I had used previously on a couple of occasions. From the moment Daniel took my call I felt reassured that my computer glitches were going to be sorted out quickly and expertly. I wasn`t disappointed. Daniel was onsite and working on the computers within the hour. He sorted out the computer issues quickly and even suggested a few changes to make our system more stable in future. I was so impressed I got Daniel back to do some improvements to our network set up - this required shutting the network down for a couple of hours. Instead of interrupting our busy work day with the shut down, Daniel came in late one night to do the required work. I can highly recommend Century IT consultants for prompt, efficient and value for money service. Mark Langridge (Night Day Guardian Pharmacy Bayswater)

When you run a home based office, you depend on the expertise of outside support to keep your business running. CITC has provided that support for me. Our computers are the ‘lifeblood’ of our business. When we lose the service of a computer it’s like losing a right arm. We depend on the very quick and prompt response we receive from CITC. A quick email or phone call usually results in an appointment at short notice. CITC can quickly ascertain the problem and have often resolved the problem over the phone without any expense to me in $$$ or time. This type of support is brilliant, essential for ongoing business and difficult to come by. On the occasions when the computer/s have needed work, the response has been speedy and our systems have been up and running quickly. Additionally CITC have been proactive in making recommendations and providing advice on how to better utilize our system so that it is more dependable and works for us (rather than us working for it!) CITC provides efficient, reliable, prompt and responsive expertise when you need it most. Clara Hill, Eden Hill

Daniel is fast, efficient and cost effective. He is also very determined: he tried one thing after another with my computer until he came up with a couple of alternative solutions for me that are easy to use. I have regained the use of a facility I thought I’d lost as a result. Daniel is completely trustworthy. You can leave your computer with him over the weekend knowing it is in safe hands and that you’ll get it back on time, business-ready.Ann David (Director) Inner View Pty Ltd

 lost my entire documents folder after a hard drive crash and couldn’t afford not to get it back. CITC responded to my email inquiry within minutes and was fixing the problem on-site the next day. It turned out to be more complex than expected and Daniel went beyond the call of duty to not only recover all my lost data, but also set our home office up far more efficiently. We’ll definitely turn to CITC again (fingers crossed not through another emergency like that). Thank you. Suze Linton

I would like to thank you for your support with my computer and network solutions. I appreciated the prompt response and for you making yourself available24/7 I know their was a lot to sort out and was complicated at times; however, you were able to overcome the problems with a very satisfactory result for which I was very grateful. Many Thanks. Ian Duncan

After dealing with another I.T. company and spending hundreds of dollars on re-establishing a new hard drive and operating system when my original hard drive became corrupted and crashed, making it inaccessible to myself and also the repairer, I desperately sought the advice of another I.T. Specialist and by looking at ads in my local paper I came across CITC. On speaking to Daniel I was reassured that he could have a go at retrieving my lost data and that he would only charge me his very reasonable rate if the data was retrieved. This he achieved without fuss and I was only too happy to pay for the service that he rendered to me above and beyond what I expected, and I would not hesitate to recommend Daniel`s expertise in this field to anyone.Thankyou. Ken Irwin-Morley,WA

Fast and professional service. Clear and effective communication. We highly recommend CITC if high standards are of importance.(M Walker)

After getting my computer back from a shop to replace a fried Solid State Drive I was shocked to discover that my back up hard drive that I use for storing all my files, documents photos and movies on had somehow been “accidentally”  reformatted by the computer store. Aside from feeling perplexed…No problem I thought and dragged all my files from my Portable Hard Drive back onto the drive, only to discover that the copy of the data on the Portable was 6 months old! This was bad. Most of the files were the same but six months of photos and six months of a book I have been writing were GONE! To make matters worse I then mistakenly reformatted the drive!!! I thought everything was lost. I phoned Daniel in a fit of Depression and Anger hoping somehow he would be able recover the data.  To my relief and surprise not only did Daniel recover ALL my required files, but he recovered things on the hard drive that had been deleted years previously! Daniel really knows his stuff.  To recover data from a drive that had been formatted twice and had files rewritten to it… I held out grim hope of ever getting anything back. But to get it all back and more was a fantastic outcome. The service was excellent and fee very reasonable. You can’t really put a price on your memories. If you somehow lose your data or experience the comedy of errors that I did don’t panic give Daniel a call.  Arun Fischer - Senior Project Officer

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